Terms & Conditions

Please read the following terms and conditions carefully before registering on, accessing, browsing, downloading or using the Shoppykey website located at Shoppykey.com, and all associated sites linked to Shoppykey.com, or the Shoppykey mobile application or any similar platform (hereinafter collectively, the Shoppykey Platform run by SAHA GROUPS, having its registered office at office #3-73, Karakambadi Road, Tirupati-517501, Chittoor Dist., Andhra Pradesh, India and headquartered at D.No: B-23, flat-5, Madura nagar, Near Lela Mahal, Tirupati-517501 (hereinafter collectively, SAHA GROUPS or Paytm) on any device and/or before availing any services offered by Paytm on the Paytm Platform which may include services such as recharge or bill payment, digital products, semi-closed wallet service and marketplace service or any other service that may be offered by Shoppykey on the Shoppykey Platform (hereinafter individually, and collectively, the Shoppykey Services). For the avoidance of doubt, it is clarified that these terms and conditions shall apply to all Shoppykey Services, whether offered by SAHA GROUPS or its affiliates.


Terms & Conditions for Customers

  • The order will be canceled without any notice if the given information is wrong.
  • Gift vouchers and other promo codes are valid only with prepaid payment.
  • Notification e-mails or messages are sent to the mobile number and e-mail only.
  • The money will be refunded if the order is not possible to deliver.
  • All the bank refunds are done within 2 or 4 working days.
  • Order given cannot be canceled. Can be Returned if it is Damaged and if it qualifies the Return Policies

Invalid accounts:

  • Accounts with wrong information or details will be blocked without any notice.
  • Any accounts with a number of cancel orders without any reasons will be blocked without any notice.


Terms & Conditions for Sellers

  • These T&C for sellers. So, hereafter seller will be mentioned as he.
  • He needs to submit all documents according to the shoppykey policies (KYC) to activate his seller account.
  • All the products must be brand new and without damage.
  • All products uploaded must be legally authorized. Any unauthorized or illegal products will be removed without any intimation.
  • All the products must have relative images. If not products will be deleted.
  • All relative description and price must be correctly given.
  • Price, special price and quantity will be only handled by the seller. Shoppykey is Not Responsible for Any Price Details Given By the Sellers.
  • Any fraud or illegal accounts with fake products. The account will be deleted without any intimation.
  • All products must be packed carefully. If any damages to the product will be returned.
  • Shoppykey is not responsible for any damages or defaults in the products.


Terms & Conditions for Gift Cards.

  • Gift cards will be only delivered electronically. Physical delivery is not Possible.
  • Coupon code of gift card code must not be shared with anyone.
  • Shoppykey is not responsible for any wrong usage of gift card code.
  • The gift card is not available on cash on delivery.
  • Any fraud illegal usage will be banned without any intimation.
  • Gift card sender and recipient must not be the same.
  • Gift card will be activated within 6 hours after payment and verification.

Terms & Conditions for Returns.

  • The product will be replaced with the same model.
  • You cannot change the model.
  • The order will be only replaced if it is damaged, wrong product, or any factory default.
  • The order will be collected by shoppykey only if the delivery service available at your place or else you need to return to the address and allowances will be paid.
  • We are not responsible for any of the damage done after delivery.
  • Refund is only available if and only if the product is damaged and if the stock is not available.